Horrible place for children. It’s nice that it is located in the school and has a lot of space but staff including supervisors are very unprofessional. They are disrespectful and lack communication skills. Definitely not a place for concerned parents. They will not appreciate if you mention any concerns. They will try to cover up their mistakes and will not report to you injuries, accidents and negligence they are responsible for. More concerns you will bring to them, more they will hate you. If you are sending your children there please ask them regarding their day. I am sure that no parents have gotten any report from them unless they themselves ask. It is pathetic that we have to pay so much money for such poor customer service. Definitely will not recommend. Don’t be deceived. In the beginning everything will seem okay and then after one month when you will bring your first concern, you will see the change. They asked my child to hold his urine until the nap time was over in three different occasions (They feed them with 2 glasses of fluids just before nap). He got multiple cuts and bruises (I know they were minor) which were not reported. He was not given his blanket and pillow during nap time even though I have provided it. They will only provide one band aid and if that comes off then even if the child ask they will not give. My child asked for help with change of clothes, they will tell him to do it yourself. He did it all wrong including the shoes; they left him like that for the whole day until I picked him up. When asked daycare blamed me for not teaching my child how to dress up. He is 4 yrs old and the whole day is spent at daycare so I don’t think that they should act like this. Unbelievable customer service. There are many complaints sent to Ministry including mine. Hopefully they will get their act together. You can call and ask the Ministry regarding the complaints. Good luck.